Data protection


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Whirlpools World
Telephone: 0034 966 498 146


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Whirlpools World
Telephone: 0034 966 498 146

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Data protection

Data protection policy
Thank you for your interest in our website. Protecting your privacy is extremely important to us. Below we have provided you with detailed information about how we handle your data.

Saving access data in server log files

You may visit our website without providing information about your identity. We only save access details, such as names, the file requested, the date and time of access, the quantity of data transferred and the requesting provider, in so-called server log files. This information is only evaluated to ensure smooth operation of the site and to improve our service, and we cannot use it to identify you.

Saving customer details

You can withdraw any consent you give to your customer details being saved at any time and with future effect by writing to Whirlpools World GmbH, Römerstr. 158, D-78652 Deisslingen-Lauffen or by e-mail to

Data collection and use for processing orders and on opening a customer account

We collect personal details when you provide them to us voluntarily in the course of placing your order, when you make contact with us (e.g. by means of the contact form or by e-mail) or on opening a customer account. The information collected is clear from the input form concerned. We use the details you provide to process orders and deal with your queries. On completion of processing of your order or when your customer account is deleted, your details are blocked from further use and are deleted on expiry of the statutory archive period under tax and commercial legislation unless you have expressly given your consent to their further use or we reserve the right to use the details further as permitted under legislation, about which we provide you with information below. You can delete your customer account at any time either by sending a message to the contact given below or via a function in your customer account.

Passing on data for order processing

In order to process orders,we pass your details on to the shipping company appointed to complete delivery, insofar as this is necessary to deliver the goods ordered. In order to process payments, we give the payment details required for this to the financial institution appointed to complete the payment and any payment service provider appointed by us, or to the payment service selected by you during the order process.

Use of details on subscription to the e-mail newsletter

if you subscribe to our newsletter,we use the details required for this or details provided by you separately to send our e-mail newsletter to you regularly. You can cancel your subscription to the newsletter at any time either by sending a message to the contact given below or via a link provided for the purpose in the newsletter.

Use of details for e-mail advertising without newsletter subscription and your right to refuse

When we acquire your e-mail address in connection with the sale of an item or service and you have not refused to give your permission to do so, we reserve the right to send you regular offers by e-mail for similar products from our range to the one you have just bought. You may withdraw your permission to use your e-mail address in this way at any time by sending a message to the contact given below or via a link provided for the purpose in the advertising e-mail, without incurring any costs other than those for basic rate communication.

Use of details for postal advertising and your right to refuse

We also reserve the right to save your first name and surname, your postal address and - if we have obtained this additional information from you in the course of our contractual relationship - your title, academic qualifications, year of birth and your professional, industry or business title in a list and to use it for advertising purposes, e.g. for sending offers and information of interest about our products by post. You can withdraw your permission to save and use your details for this purpose at any time by sending a message to the contact given below.

Kormoranweg 5
65201 Wiesbaden

Credit check and scoring on selection of BillSAFE (PayPal purchase on account)

If you opt for the payment type "payment on account" offered by the PayPal service "BillSAFE" (, you will be asked during the order process to consent to the details required to process the payment and carry out a check of your identity and creditworthiness being sent to PayPal. If you give your consent, these details will be sent to PayPal. For the purposes of its own check of identity and creditworthiness, PayPal or partner companies appointed by PayPal will transfer your details to credit information companies and receive information from them and credit information on the basis of mathematical-statistical processes, in the calculation of which address details are included, among other things. You can find detailed information about this and the information agencies used in the data protection policy of PayPal, accessible at:

You can withdraw your permission from PayPal at any time. However, PayPal may still be entitled to process, use and transfer your personal details insofar as this is necessary for contractual payment processing or is legally prescribed or is ordered by a court or official body.

Use of Cookies

In order to make visiting our website more attractive and facilitate the use of certain functions, we use so-called cookies on various pages. These are small text files that are saved on our end device. Some of the cookies we use are deleted at the end of your browser session, i.e. when you close your browser (so-called session cookies). Other cookies remain on your end device and make it possible for us to recognise your browser again on your next visit (persistent cookies). You can set your browser up in such a way that you are informed when cookies are put in place and you can decide individually whether to accept them or to refuse to accept cookies in certain circumstances or generally. If you do not accept cookies, the functionality of our website may be restricted.

Use of Google Analytics for web analysis

This website uses Google Analytics, a web analysis service from Google Inc. ( Google Analytics uses so-called "cookies", text files that are saved on your computer and that facilitate analysis of your use of the website. The information generated by the cookie about your use of this website is usually sent to a Google server in the USA and saved there. If IP anonymisation is activated on this website, your IP address is first shortened by Google within member states of the European Union and in other states contracted to the agreement on the European Economic Area. Only in exceptional circumstances will the full IP address be sent to a Google server in the USA and shortened there. IP anonymisation is active on this website. Google will use this information on behalf of the operator of this website to analyse your use of the website, to compile reports about website activities and to provide other services associated with the use of the website and the internet to the website operator. The IP address transferred from your browser in connection with Google Analytics is not put together with any other Google data. You can prevent cookies from being saved by means of a corresponding setting in your browser software; we wish to point out, however, that in this case you may not be able to use all of the functions of this website to their full extent.

You can also prevent recording of the data generated by the cookie and relating to your use of the website (including your IP address) and the processing of that data by Google by downloading and installing the browser plug-in available at the following link:
As an alternative to the browser plug-in, you can click on this link to prevent Google Analytics from capturing data from this website in future. If you do so, an opt-out cookie is saved on your end device. If you delete your cookies, you must click on the link again.

Use of Facebook plug-ins

So-called social  plug-ins ("plug-ins") of the social network Facebook, which are operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"), are used on our website. The plug-ins are marked with a Facebook logo or the words "Facebook social plug-in". You will find an overview of the Facebook plug-ins and their appearance here:

When you access a page of our website that includes a plug-in of this sort, your browser creates a direct link to the Facebook servers. The content of the plug-in is transferred directly from Facebook to your browser and integrated into the site. This integration provides Facebook with the information that your browser has accessed the corresponding page of our site, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is sent directly to a Facebook server in the USA, where it is saved.

If you are logged in to Facebook, Facebook can add your visit to our website directly to your Facebook profile. If you interact with the plug-ins, by pressing the "Like" button for example or by making a comment, this information is also sent directly to a Facebook server where it is saved. The information is also published on your Facebook profile and shown to your Facebook friends.

The purpose and extent of the data collection, its further processing and use by Facebook, your rights in this connection and the settings options you can use to protect your privacy are explained in the data protection policy provided by Facebook:

If you do not want Facebook to add the data collected about your visit to our website directly to your Facebook profile, you must log out of Facebook before you visit our website. You can also prevent loading of Facebook plug-ins completely with add-ons for your browser, e.g. with "Facebook Blocker" ( or the script blocker "NoScript" (

Review reminder by e-mail

If you have given your explicit consent to do so during or after placing your order by activating a corresponding check box or clicking on a button provided for the purpose, we will use your e-mail address to remind you to submit a review of your order via the review system used by us. This consent can be withdrawn at any time by sending a message to the contact given below.

Right to information and contact option

You have the right to free information about the data saved by us about you and, if necessary, a right to correct, block or delete this data.. In the case of questions about collection, processing or use of your personal details, of information, correction, blocking or deletion of data and withdrawal of consent or objection to a specific use of data, please get in touch with us directly using the contact details in our legal notice.